Adding & Deleting CC Field for Tickets in Customer Portal

Modified on Tue, Aug 30, 2022 at 10:44 AM

Click on the "Add people" buttom at the top of the open ticket

To add an email or multiple emails, it is as easy as 1, 2, 3

1. Enter the email address
2. Click on the email address that shows below to confirm
3. Click "Add" to save




To delete an email or multiple emails

1. Click the "x" beside an email to remove it

2. Click "Add" to save






Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article